Linking your return shipping label
Inside each 3X4 kit is a pre-paid return label and shipping bag which you can use to send your sample to the lab for processing.
When registering your kit, you will be able to link your return label tracking number, which allows us to verify and track your shipment.
Find your unused and pre-paid return label affixed to the shipping bag inside your kit (not on the shipping bag your kit arrived in). The tracking number is shown below the barcode. You can enter the number with or without the spaces.
Preparing Your Sample Return
Ensure that you carefully follow the packing and shipping instructions provided to you after registering your kit.
If you still need assistance with returning your DNA sample, please visit our instructional guide: Shipping & Packing Instructions for DNA Sample Shipments.