Ordering 3X4 Tests outside of the U.S.

We currently ship to Japan, Australia, New Zealand, South Africa, United Arab Emirates, and the United Kingdom. You can find out more here on Ordering Outside The USA.

If you have any other questions about international shipping, please contact us at global@3x4genetics.com.

Can I return my DNA sample from outside the continental U.S.? 

The return labels provided inside 3X4 DNA Sample Kits cannot be used outside the contiguous United States, Alaska or Hawaii.

U.S. Territories, such as Puerto Rico and the U.S. Virgin Islands, are unfortunately not covered by these return labels.

Please do not use the shipping labels inside the 3X4 DNA Sample Kit if you are shipping from outside the continental US, Alaska, or Hawaii.

How do I return my sample from outside the U.S.?

If you need to send a sample back to our lab from outside the U.S., you are responsible for all handling, compliance with regulations, and covering all shipping costs and risks.

Please refer to our article on Shipping & Packaging Instructions for DNA Sample Shipments and ensure that you follow the instructions carefully, to avoid any issues or delays.