Data privacy and security is a top priority for 3X4.

We treat your personal information with the rigor and integrity it deserves, and our practices, procedures, policies, and technology are designed to safeguard your privacy and personal information.

Check out our helpful infographic on Customer Privacy & Security at 3X4 Genetics and see how we use, store and share your data, as detailed in our Privacy Policy.

Will 3X4 sell my data to third-parties?

No, 3X4 will not sell your information to any third party. 

How does 3X4 separate the identity of my sample / genetic data?

The unique kit code printed on your sample vial is the only way your DNA sample is identified, once it has been securely registered to you on 3X4's systems. This protects the identity of your sample when it's in transit, and when it's being processed at our lab.

Your genetic data is stored separately from your personally identifying information in two secure databases, providing an extra layer of protection to ensure your genetic information remains private and accessible only with your permission.

Any other questions on how 3X4 protects and secures personal information?

Please do not hesitate to reach out to us at support@3X4genetics.com.